Shipping Policy

At DigiHeart, we are committed to delivering your order in a timely and efficient manner. Please take a moment to read through our shipping policy for all the details you need to know about how we handle shipping and delivery.

 


Processing Time:

• Orders are processed and shipped within 1-3 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed the next business day.

• If any item in your order is backordered or out of stock, we will notify you of the delay and offer an estimated shipping date.


Shipping Methods and Rates:


We offer a range of shipping options depending on your location:

• Standard Shipping: Estimated delivery time of 5-7 business days. (Costs calculated at checkout based on location).

• Expedited Shipping: Estimated delivery time of 2-3 business days. (Costs calculated at checkout based on location).

• Overnight Shipping: Guaranteed delivery by the next business day. (Available for orders placed before 12 PM local time. Costs calculated at checkout).


Free Shipping:

• We offer free standard shipping on orders within the contiguous United States.


Shipping Restrictions:

• At this time, we only ship to [list specific regions, e.g., the United States, Canada, etc.].

• We do not ship to P.O. Boxes or APO/FPO addresses.

• For international orders, any customs fees, duties, or taxes are the responsibility of the customer.


Order Tracking:

• Once your order has been shipped, you will receive an email with your tracking number and a link to track your package.

• If you do not receive your tracking information within 2 business days after your order is placed, please contact our customer support team.


Address Accuracy:

• Please double-check the shipping address before completing your order. DigiHeart is not responsible for delays or misdeliveries due to incorrect or incomplete address information provided at checkout.


Lost or Stolen Packages:

• DigiHeart is not responsible for packages that are lost, stolen, or damaged once the carrier has confirmed delivery. However, we encourage you to contact us if you believe your package is lost or stolen, and we will assist you in filing a claim with the carrier.


Damaged Items:

• If you receive a damaged or defective item, please contact us within 7 days of delivery. We will be happy to assist you in getting a replacement or issuing a refund for the item.


Shipping Delays:

• While we strive to ensure timely deliveries, DigiHeart is not responsible for delays caused by external factors such as weather conditions, customs clearance, or carrier issues.


Contact Us:


If you have any questions regarding shipping or need further assistance, please feel free to contact us at kulmer20.ku@gmail.com.


Thank you for choosing DigiHeart! We look forward to delivering your products to you quickly and safely.

You can adjust details like shipping costs, free shipping thresholds, and other specifics based on your business needs. Let me know if you’d like any modifications!